Shipping & Returns


PAYMENT

Payment is done through Paypal.

Applicable sales tax will be charged and automatically calculated on total merchandise.


SHIPPING

I ship only within the U.S at this time.

Shipping is free within the continental U.S.
I use first class USPS and items usually ship within 3 days after payment has cleared.

International shipping is not available.

At this time I do not ship to PO Boxes.

After your online order has been processed and shipped, you will receive an email providing the tracking number as well as information on how to track your package.


RETURNS, REFUNDS AND EXCHANGES

Because I do not mass produce my pieces, I do not allow merchandise exchanges. If you would like one item in place of another, simply return your original purchase by following the guidelines below and then place a new order for the item you would like.

The following items cannot be returned unless they arrive damaged (I photograph every item just before it is wrapped for shipping):
*Custom or personalized items
*Sale items
*Items that have been worn and sustain damage

Conditions of returns:
If you are not completely satisfied with the item(s) you received, you may return your purchase for a full refund.
Original shipping charges are integrated in the product price and that amount will be deducted from the purchase price prior to the refund being processed.

*Contact me within 7 days of delivery
*Ship items back within 14 days of delivery.
*Buyer pays return shipping
* Item must be unworn, unaltered and unwashed.
* Item must be returned in its original condition and in the original packaging.
*Include the original packing slip
*I reserve the right to deny a refund if the item(s) returned are not in original condition or do not meet my quality standards. Requests for refund of merchandise purchased must be accompanied by the original receipt.
*If an item is being returned, a refund will be issued once the item arrives and has been examined.

Once I receive your return and confirm that its condition is acceptable, I will process your refund in the original form of payment within 5-7 business days.  Original shipping charges will be deducted from item price. All sales taxes will be refunded. You will be notified via email to the email address listed on your account when the refund is applied.  Your bank may require additional days to process and post the refund transaction to your account.


CANCELLATION OF ORDERS

You may request a cancellation within 24 hours of purchasing an item.